Wyns Casino Privacy Policy
Who Controls Your Data
Aurex Digital Services N.V., operating Wyns Casino under Gaming Licence No. ALSI-2024/0392 issued by the Anjouan Gaming Authority, is the controller of the personal data collected through this site. The company is registered at Fomboni, Anjouan, Union of Comoros. This policy is written to align with the Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian residents generally, and with the Act respecting the protection of personal information in the private sector (Law 25) for residents of Quebec specifically.
Cross-Border Transfers, Cookies and Your Right to Complain
Because our servers and several service providers are located outside Canada, your personal data may be transferred and processed outside the country. Where this occurs, we rely on contractual safeguards with the receiving party that require the same standard of protection your data would receive under Canadian law, regardless of where the processing takes place.
Cookies on this site fall into two categories: functional cookies that keep you logged in and remember your session, and analytics cookies that measure how the site is used. You can withdraw consent to analytics cookies through the cookie banner presented on your first visit, or by clearing cookies in your browser settings. Marketing emails, such as notices about promotions, are sent only with your consent under Canada’s Anti-Spam Legislation (CASL), and every marketing message includes an unsubscribe link that takes effect immediately.
If you believe we have mishandled your personal data, you have the right to complain to the Office of the Privacy Commissioner of Canada. Quebec residents may instead, or additionally, complain to the Commission d’acces a l’information du Quebec, which has jurisdiction over matters covered by Law 25.
Your Rights Over Your Information
You have the right to request access to the personal data we hold about you, to request correction of inaccurate data, and to withdraw consent for any processing that relies on consent, such as marketing communications. Withdrawing consent for data required to operate your account, such as KYC documents, may result in your account being restricted, since that processing is necessary for us to meet anti-money laundering obligations. Quebec residents additionally have the right to request de-indexation of personal data made public through search functions, and the right to data portability, meaning you can request your data in a structured, commonly used format to transfer to another provider.
Why We Collect Data and How Long We Keep It
We collect data for defined purposes: registration data to open and manage your account, payment data to process deposits and withdrawals, KYC documents to verify your identity, and technical logs to secure the platform against fraud. Consent for standard account data is implied by your decision to register, while sensitive information such as identity documents is collected only with your express consent at the point of upload. Some of this processing is also a legal obligation rather than a matter of consent: anti-money laundering rules require us to retain transaction and identity records for regulatory reporting purposes.
We retain account, payment, and identity data for as long as your account is active, and for a period after closure sufficient to meet our anti-money laundering and financial recordkeeping obligations. After that retention period ends, the data is deleted or irreversibly anonymized rather than kept indefinitely.
Who We Share Your Data With
We share data with the third parties necessary to operate the platform, and only to the extent needed for their specific function. Payment processing is handled through Interac, Visa, Mastercard, and the cryptocurrency payment gateways supporting Bitcoin, Ethereum, Litecoin, and USDT. Identity verification is carried out by our KYC document review service. Game content and the results of individual rounds are provided by our game studio partners, including Pragmatic Play, Evolution Gaming, Play’n GO, and NetEnt, each of which processes limited gameplay data necessary to run their titles. We do not sell personal data to third parties for their own marketing purposes.
The Information We Collect and How to Reach Us About It
The categories of data we collect are: registration details (name, date of birth, email, password), payment information (linked cards, Interac details, or crypto wallet addresses), KYC documents (driver’s licence, passport, or provincial ID, plus proof of address), technical data (IP address, device type, browser, and session logs), and cookie identifiers used for functional and analytics purposes described above.
For any request related to your personal data, including access, correction, or a question about how your data is processed, contact us at [email protected]. Include your registered email address in the message so we can locate your account without requesting further identifying information first.